1. Is there a positive link between managerial and technical IT capabilities and process agility? Explain your answer. To what extent does environmental dynamism positively moderate the link between each of these IT capabilities and business process agility?
2. Why has the IT leadership role in organizations become so important? What are some of the IT service trade-off decisions that IT leaders face today? Why is it important for IT staff to behave as leaders?
3. Discuss what you feel are the most important qualities an IT leader should possess. How would you create a leadership development program that envelopes these qualities?
4. How can an organization leverage IT to enable a step change in what the business is able to accomplish for its customers?
5. How does the traditional role of a CIO differ from the IT strategic role of a CIO? What is the focus of the strategic CIO? Why is the role of strategic CIO emerging?