Introduction • Background and Case Focus Case analysis & findings • Thorough review of questions • implications and interpretation of case findings Recommendations & Conclusions • Viability of suggested recommendations • Relevance and appropriateness of conclusions *Introduction – Brief history of the company and case focus including the main issues covered in the case. *Questions and Answers – In a logical sequence highlight the questions and discuss the answers (main part). *Conclusions – What lessons can be learnt from the case discussion. *Recommendations – What practical steps can be taken to address the problems or issues highlighted in the case.