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Which of the following is an ethical issue that may result from using performance management systems? Avoidance of discrimination Protection of employee privacy Monitor and improve employee productivity Information for employee development Question 3 Which of the following statements BEST describes a mentor? A mentor is someone who is an experienced, senior employee who helps a less experienced employee. A mentor is someone who works one-on-one with an employee and provides feedback. A mentor is someone who provides resources, such as mentors, courses, or job experiences. A mentor is someone who helps develop employee learning by teaching them to obtain feedback. Question 4 Which of the following is a possible problem that may arise with job rotation? Managers and employees understand job rotation expectations. Exposes high potential employees to experiences for management preparation. May give employees short-term perspective on problems and solutions. Top management must be committed to program success and meeting goals. Question 5 Which of the following BEST describes a protean career while trying to become the “norm” in today’s ever changing society? Frequent changes based on a person’s interests, abilities and values A sequence of positions within an occupation Job security and a career ladder to climb A job that involves repetitive tasks Question 6 Lawsuits related to discrimination or unjust dismissal may arise if: an employee feels decisions were based on traits other than behavior or performance. there is a defensible performance management system based on valid job analysis. an employee can have upper level managers review evaluations or request an appeal. requirements for job success are clearly communicated to employees. Question 7 A benchmark is a tool that: evaluates employees’ performance on a number of exercises. measures performance and is used by supervisors, peers, employees, and customers. identifies individual preferences in decision making, lifestyle, and information gathering. gathers ratings of a manager’s use of skills associated with success in managing. Question 8 Which of the following is TRUE when using performance feedback? Performance feedback should be used in a session no more than once per year. Managers and employees should be well prepared during a session of performance feedback. Employees should not be permitted to voice their opinions during a session of performance feedback. Content should emphasize personality not behaviors during a session of performance feedback. Question 9 The Myers-Briggs Type Indicator, assessment centers, benchmarks, and the 360-degree feedback are all examples of what? Job experiences Formal education Types of assessment Interpersonal relationships Question 10 Which of the purposes of performance management is to help the organization achieve its business objectives? Strategic purpose Administrative purpose Developmental purpose Managerial purpose

Which of the following is an ethical issue that may result from using performance management systems?

Avoidance of discrimination

Protection of employee privacy

Monitor and improve employee productivity

Information for employee development


Question 3


Which of the following statements BEST describes a mentor?


A mentor is someone who is an experienced, senior employee who helps a less experienced employee.

A mentor is someone who works one-on-one with an employee and provides feedback.

A mentor is someone who provides resources, such as mentors, courses, or job experiences.

A mentor is someone who helps develop employee learning by teaching them to obtain feedback.

Question 4


Which of the following is a possible problem that may arise with job rotation?


Managers and employees understand job rotation expectations.

Exposes high potential employees to experiences for management preparation.

May give employees short-term perspective on problems and solutions.

Top management must be committed to program success and meeting goals.

Question 5


Which of the following BEST describes a protean career while trying to become the "norm" in today's ever changing society?


Frequent changes based on a person's interests, abilities and values

A sequence of positions within an occupation

Job security and a career ladder to climb

A job that involves repetitive tasks

Question 6


Lawsuits related to discrimination or unjust dismissal may arise if:


an employee feels decisions were based on traits other than behavior or performance.

there is a defensible performance management system based on valid job analysis.

an employee can have upper level managers review evaluations or request an appeal.

requirements for job success are clearly communicated to employees.

Question 7


A benchmark is a tool that:


evaluates employees' performance on a number of exercises.

measures performance and is used by supervisors, peers, employees, and customers.

identifies individual preferences in decision making, lifestyle, and information gathering.

gathers ratings of a manager's use of skills associated with success in managing.

Question 8


Which of the following is TRUE when using performance feedback?


Performance feedback should be used in a session no more than once per year.

Managers and employees should be well prepared during a session of performance feedback.

Employees should not be permitted to voice their opinions during a session of performance feedback.

Content should emphasize personality not behaviors during a session of performance feedback.

Question 9


The Myers-Briggs Type Indicator, assessment centers, benchmarks, and the 360-degree feedback are all examples of what?

Job experiences

Formal education

Types of assessment

Interpersonal relationships

Question 10


Which of the purposes of performance management is to help the organization achieve its business objectives?


Strategic purpose

Administrative purpose

Developmental purpose

Managerial purpose

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